Caring for those with a life-limiting illness by providing the best hospice care services in the world
Physical, emotional, and spiritual support
What is Hospice Care?
Hospice is a special way of caring for people who have a life limiting illness. Charter Hospice is committed to delivering the latest and most innovative approaches in pain and symptom management. Our focus is on improving a patient’s quality of life by creating a more comfortable environment for them and their loved ones. The hospice services allow us to provide the physical, emotional, and spiritual support that you and your family need during this time. Our interdisciplinary team works directly with your physician and our hospice medical director to ensure you receive the best hospice care possible.
Our Mission Statement
“To provide the most meaningful and comfortable experience to our patients and their families during the end of life journey.”
What we offer
Charter Hospice allows you to have a personalized plan of care that is carefully designed to meet your health needs. We provide an array of services to help make the transition easier for you and your loved ones.
Your Hospice Team
Each hospice team consists of health care workers from all disciplines: nurses, social workers, home health aides, spiritual counselors, and volunteers, all under the direction of a medical director. By tying all of these disciplines together, we can deliver nothing short of the most high-quality, all-encompassing hospice care available.
Hospice care is a special benefit fully covered under Medicare, Medi-Cal, and many private health insurances. Eligibility for hospice depends on your physician’s order for hospice services and the following:
- Your doctor and the hospice medical director certify that you have a terminal condition and meet specific medical criteria for hospice care.
- You opt for comfort care under hospice rather than pursuing aggressive procedures.
- You receive care from a Medicare approved hospice program.
4 Levels of Care
Routine Home Health
Delivered primarily where the patient resides and provided by a team of hospice professionals. Care may involve skilled nursing care, certified home health aides, emotional and spiritual care, social services and/or volunteer services.
Provided in order to relieve the individuals caring for the patient from caregiving duties. Respite care is available for up to five days at a time in a skilled nursing facility. Hospice will cover the cost of the facility while under respite care.
General Inpatient Care
Provided to patients with an acute onset of symptoms that cannot be managed on a routine level of care. Patients on general inpatient will be transferred to a contracted skilled nursing facility in order to have twenty-four hour nursing supervision.
Provided where the patient resides and is designed to maintain an individual at home during a medical crisis.
At Charter, we stand by our patients and their loved ones wherever possible. An especially important way to do that is through bereavement support and services. When grief and loss occur, life can get a lot harder and we want to make sure we’re helping you navigate it all.
We're going above and beyond.
Feedback from our patients and their loved ones not only motivates us to keep working hard, but it also speaks volumes about our successes. See what others have to say about Charter!
"The team we had at the house was the best ever. We looked forward to their visits as they were so caring and treated my mother like a queen. They were especially helpful to me as her caregiver."
"Don’t know what I would have done without Cambridge/Charter Hospice. The service and support was amazing. Thank you so much."
"I appreciate the support I have received from Charter. You have been a blessing to me and my family. I cannot thank you enough for your kindness. Much love to all of you."
"I am so grateful for Charter Healthcare. From the very beginning, through all the tough times, you were always available, kind and caring, then at my wife's passing, help for me was immediate, then continued contact. Blessings on you all!"
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