Acute or Hospital-Based Care

Bridging the gaps in the inpatient acute medical care continuum

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We're ready for anything


We're prepared to assist our patients before, during, and after their post-acute care journey.

Navigator Program

We employ special Nurse Navigators to engage patients at the bedside before they ever leave the hospital-based care. Starting communication from the inpatient acute care setting allows for increased compliance and engagement in the post acute setting.

The nurse navigator provides insight into the post-acute needs of the patient and works closely with the inpatient case management team to ensure a smooth and appropriate transition from hospital to either home or post acute facility.

General Inpatient Care (GIP)

General inpatient care (GIP) is a short-term care hospice program focused on providing pain/symptom management that cannot be accomplished in another setting. GIP can be provided in the hospital, Skilled Nursing Facility (SNF) or hospice inpatient facility.

Bundled Payments for Care Improvement (BPCI) Advanced Program

The Bundled Payments for Care Improvement Advanced (BPCI) program is an incentivized managed care program by the Centers for Medicare and Medicaid Services (CMS) for Medicare patients that hospitals can opt into. Hospitals that opt in to the program are tasked with managing the patient's care for 90 days starting from the hospital discharge date. At Charter, we help work with these participating hospitals to manage these patients in the home and Skilled Nursing Facility (SNF) settings while also providing a nurse navigator to manage patients from the inpatient setting as well.

Patients benefit because they get additional post acute services for 90 days after discharge. As we work hard at Charter to lower the overall costs to patients after hospitalization through our innovative care, the hospital gets a payout from CMS. In short, hospitals are financially incentivized to rely on innovative care providers like Charter to help provide a better, more consistent continuity of care after patients are discharged.

We're going above and beyond.

Feedback from our patients and their loved ones not only motivates us to keep working hard, but it also speaks volumes about our successes. See what others have to say about Charter!

Catherine Peterson

"The team we had at the house was the best ever. We looked forward to their visits as they were so caring and treated my mother like a queen. They were especially helpful to me as her caregiver."

Willeta Calloway

"Don’t know what I would have done without Cambridge/Charter Hospice. The service and support was amazing. Thank you so much."

Harland Would

"I am so grateful for Charter Healthcare. From the very beginning, through all the tough times, you were always available, kind and caring, then at my wife's passing, help for me was immediate, then continued contact. Blessings on you all!"

Clarence Parson

"I appreciate the support I have received from Charter. You have been a blessing to me and my family. I cannot thank you enough for your kindness. Much love to all of you."

Charter Healthcare of Phoenix

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Charter Healthcare of Tucson

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Charter High Desert Health Care Group

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Charter Hospice of Colton

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Charter Home Health

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Charter Hospice of the San Gabriel Valley

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Charter Home Health of the Desert

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Charter Hospice of the Desert

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Cambridge Hospice

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Cambridge Hospice of Riverside

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Charter Hospice of San Diego

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Charter Hospice

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Cambridge Hospice of Orange County

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Vitality Home Healthcare

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PhysMed Home Health of Omaha

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SereneCare Hospice of Omaha

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Charter Healthcare of Las Vegas

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Charter Healthcare of West Jordan

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